Storm Ophelia Outage update - 5:05 pm Thursday 19 October 2017

Storm Ophelia Outage update: ESB Networks crews reconnect 322,000 homes farms and businesses, while 63,000 remain without power

  • Met Éireann Status Orange wind warning for counties worst impacted may hamper efforts and cause further outages on Saturday
  • Any new service interruptions should be reported on or 1850 372 999
  • Restoration work continues in difficult conditions, field by field, tree by tree, pole by pole
  • The equivalent of three months of supplies will be used in the restoration effort: 3,000 poles, 700km of conductor cable and 500 transformers

Issued:  5:05 pm Thursday 19 October 2017

@PICTURE DESKS: Link to ESB Flickr account with updated photos of restoration: (No Repro Fee)

About 2,500 ESB Networks staff, 1,000 contractors and 250 crew from Northern Ireland and overseas utilities have restored power to 320,000 homes and businesses. Army and air corps personnel are also assisting in the efforts in the south of the country. 

A Met Éireann Status Orange wind warning issued this afternoon, predicting wind speeds of up to 130 km per hour for Wexford, Clare, Cork, Kerry and Waterford, will hamper restoration efforts and may cause further outages on Saturday. Should the weather conditions worsen further, our crews will be stood down until it is safe to resume repairs again. Any new service interruptions should be reported on or 1850 372 999.

Despite poor weather conditions in the south of the country, crews are continuing  to work  field by field, tree by tree, pole by pole on restoration to the remaining 63,000 homes, farms and businesses. Current indications are that the equivalent of three months of supplies will be used in the restoration effort: 3,000 poles, 700km of conductor cable and 500 transformers.

Approximately 18,000 homes, farms and businesses are without supply in County Wexford, while about 40,000 remain without power in Cork. The worst impacted areas are in the environs of Enniscorthy, Wexford town, New Ross, Bandon, Dunmanway and Fermoy.

ESB Networks acutely aware of the tremendous difficulties and frustration this is causing to people in those areas. We have made good progress on the more populated areas, which are serviced by high and medium voltage lines.

Many of those living in more rural areas, serviced by low voltage lines, are naturally frustrated, particularly supply has been restored in neighbouring areas. However, as  electricity flows from the high voltage to low voltage lines, it is not technically possible to begin with more rural areas. ESB Networks also wishes to acknowledge the community spirit on display in the worst impacted areas, and in particular, the work of farming organisations in coordinating the sharing of generators among farmers badly hit by loss of supply in the south of the country.

Crews from ERDF are boarding a ferry in Cherbourg, France, this evening and will be deployed in Enniscorthy following arrival in Rosslare tomorrow. Meanwhile, crews from Northern Powergrid in England are now assisting in efforts to restore power around Dunmanway in West Cork. 1 Engineering Group soldiers from Collins Barracks, Cork, are also supporting, along with air corps comrades (various photos via Flickr link below).

As the work continues, ESB Networks are continuing to update estimated restoration times for homes and businesses remaining without power. Individual estimated restorations times are available to customers by calling 1850 372 999, hitting option one when prompted. They will then be advised when we expect to restore power to their home or business.  The same service is also available on: For both services, callers will need their 11-digit MPRN to hand – which is on the top left hand corner of every electricity bill.

Having assessed the extent of damage to the network in the given area, these times are the best available estimation by our engineers and network technicians of when electricity supply will be restored. It is an estimated timeframe and is subject to on-going review and change, but times are becoming more accurate as progress on restoration continues.

To download photos (no reproduction fee):

For updates and important safety messages see:

A further update will issue at around 12 noon tomorrow Friday 20 October 2017. 


For Media Queries, please contact the ESB Press Office: 01 702 6009 / 087 2557186