Our Procurement Objectives

At ESB, the procurement of supplies, works, services are carried out in a manner which meets our commercial and business needs. All procurement is carried out in accordance with applicable procurement law and the Code of Practice for Governance of State Bodies.

All ESB procurement decisions are commercially focused and aim to ensure the best value for money is obtained for the company.

ESB Supplier Charter and Requirements for Third Parties

​ESB expects all suppliers/contractors providing goods, services or works to ESB and/or on behalf of ESB to conduct their business in an honest and ethical manner, in accordance with all applicable laws, and to respect internationally recognised human rights.

The Supplier Charter sets out the basic principles that ESB expects of suppliers/contractors. Suppliers/contractors doing or wishing to do business with an ESB company should familiarise themselves with the related terms of their contract(s) with ESB and the Requirements for Third Parties which impose specific obligations in relation to these matters. 

ESB Policy on Modern Slavery

As an organisation that operates in the United Kingdom, ESB fully supports the aims of the UK Modern Slavery Act 2015 and has a zero-tolerance approach to modern slavery. In order to prevent acts of slavery and human trafficking from occurring within its business and supply chains ESB has taken a number of steps, including the adoption of a Policy on Modern Slavery (available below). ESB has also published a statement on slavery and human trafficking, available to download below.


ESB aims to ensure that sustainability is embedded across every function, including procurement, as an essential step towards our goal of making a contribution to the company's sustainability vision and society as a whole.

We are committed to sustainably minimising waste in all our operations. We consider waste minimisation in the procurement of material, equipment and associated packaging. It is our intention to progressively move to electronic means of transacting business with our suppliers.


ESB’s policy is to pay undisputed supplier invoices within the agreed terms of payment. ESB’s standard payment terms are Nett Monthly Account. We are committed to complying with the terms of applicable late payments legislation.

ESB is a signatory to the Prompt Payment Code of Conduct. Please click here for further information on our system. 

Electronic Invoicing

ESB’s preferred method for receiving supplier invoices is via a pdf sent by email to supplier.pdfinvoices@esb.ie

This free of charge service offers many benefits to suppliers, including the elimination of paper invoices and ensures that invoices sent to supplier.pdfinvoices@esb.ie are processed immediately and are visible on ESB’s payment system.

Requirements for emailed invoices

•             Invoices can only be accepted in PDF format

•             1 invoice per PDF (May contain multiple pages if relating to a single invoice)

•             A maximum of 10 PDF’s per e-mail

•             Only original invoices from Suppliers can be e-mailed.

•             You must ensure you quote a valid purchase order number



Covid-19 -Supplier Update  (23rd March 2020)


ESB continues to be fully committed to paying Suppliers in line with the agreed terms during the ongoing uncertainty arising from Covid19. ESB has robust contingency plans in place to support our purchasing and invoice payment processes during this time.

To help us maintain this business as usual service it is important that you continue to send us your PDF Invoices to the following mailbox: Supplier.pdfinvoices@esb.ie

If, up to now, you have sent invoices by post, we ask that you change to sending PDF invoices to the above mailbox. This will reduce the risk of a delay in the payment of your invoice should ESB offices become inaccessible to staff and/or remote working becomes necessary.

Purchase Orders, Requests for a Quick Quote (up to €50k) and Requests for Tender will continue to issue through normal channels / contacts.

Your invoice will process most efficiently when the Purchase Order, Goods Receipt and Invoice are aligned. Please continue to liaise with the ‘acknowledgement/queries to’ contact stated on your PO, or the relevant ESB person you normally deal with to resolve any delays in the process.

You should also continue to contact SupplierSupport@esb.ie for any queries relating to your invoices.

Further communications will issue, if required, as the Covid19 situation evolves.