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Cookie Policy

This cookie policy relates to www.esb.ie, www.esbinternational.ie, our electricity infrastructure asset websites and any of their subdomains. 

We use cookies, and other similar technologies to help our websites / applications function, improve user experience and navigation, for security, and to personalise content and advertising.  For example, cookies help us to identify that the device has visited our site before, allowing us to customise the experience based on previous browsing history. It also helps us to determine the most relevant, related products to show that user when they are browsing.

A cookie is a small piece of text which a website asks your browser to store on your computer or mobile device. Cookies make it easy for websites to collect precise user-specific information about their visitors. This generally makes it simpler for you to navigate the web and enjoy a personalised experience. 

Many cookies do essential jobs. For example, authentication cookies identify who you are when you try to log into an account. Other types of cookies enable you to shop online, storing items as you add them to your virtual shopping basket. 

Cookies can be either temporary (session cookie) or permanent (persistent cookie). 

  1. Session cookies are stored in your device’s temporary memory – not on your hard drive – while you are browsing a website. Usually, these cookies are deleted when you close the browser. If you were to reopen the browser and revisit the website, the site would not ‘remember’ that you had visited previously. Session cookies remain active only until you leave a site. 

  1. Persistent cookies are stored on your hard drive, persisting from session to session until you delete them, or they reach a set expiration date. Persistent cookies can store information such as log-in details, bookmarks, credit card details and preferred settings and themes - resulting in a faster and smoother web journey. 

First party: Placed by us on your device and used only by us.  

Third party: Cookies owned by other organisations (such as our advertising partners) used on our website and applications. 

You can review all first- and third-party cookies we use under “Cookie Settings” linked below in the website footer. 

The cookies we use on our website can be grouped into four different categories: - 

  1. Strictly Necessary Cookies: are essential to enable you to navigate around our website and use its features. Without these cookies, we would be unable to provide you with the services you have asked for. 

  1. Performance Cookies: helps us improve our website and our online services. These cookies gather information about how our site is used, including which pages are visited most often. This helps us to provide a better user experience. These cookies are anonymous – which means that they won’t collect information to identify you.  

  1. Functionality Cookies: allows our website to remember choices you make and help to provide an enhanced, more personal experience on our website. 

  1. Targeting and Advertising Cookies: are used to help us better understand our advertising campaigns and how we can make these more relevant to you. These cookies may be set through our website by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts of other sites.  

Session cookies or persistent cookies can be performance, functional or targeting and advertising in nature.   

Our websites can send cookies to your computer or mobile device if your web browser's preferences allow it. Cookies which we regard as strictly necessary for our websites and applications to function are enabled by default and cannot be disabled. 

When first visiting our websites, you will be notified of our use of cookies via a consent banner which will appear at the bottom of your browser window. The consent banner will provide you with the option to “Accept All” which will enable all other cookie categories, or “Cookies Settings” which will give you the option to enable/disable specific cookie categories by clicking and saving your preferences. If you disable cookies, you may not be able to avail of some of our online services, including customer account and recruitment portals. If you use the website without changing your settings, we’ll assume that you are happy to receive all cookies on our websites. 

Where you have opted to enable performance or targeting and advertising cookies, your data may be shared with our social media, advertising, and analytic partners for analytic purposes and/or to show you relevant advertising. Information gathered by our partners may be stored on their servers which may be located in third countries. A full listing of our social media, advertising and analytic partners can be found under “Cookie Settings” linked below within our website’s footer. 

You can adjust your cookie preferences at any time via “Cookie Settings” linked below within our website’s footer. You can also delete all cookies which are already on your computer or mobile device and/or set your web-browser to prevent them from being placed. However, this may result in you having to manually adjust some preferences every time you visit our websites, and our websites may not function correctly.